State Farm® Insurance Agent Mike Brownell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
gill hunter
November 27, 2024
5
out of
5
rating by gill hunter
"We’ve been with Mike Brownell State Farm for nearly 2 decades now. The friendly and helpful service and support simply can’t be beaten. Any day, and pretty much any time of day, we get responses and help. Mike is just great and any time Mason or Maddy pick up the phone we know we’re in great hands. I can’t recommend them more highly"
Mark Walters
November 13, 2024
5
out of
5
rating by Mark Walters
"In the world of insurance our information highway is covered with stories of insurance companies failing customers. It could be years before you need to activate your insurance. Then when you do the experience is terrible. That would not be the case with Mike Brownell State Farm in Lexington Kentucky. Mike and his team are exactly what you want in insurance. In February of this year I lost my barn roof in a wind storm. In June my brand new vehicle was hit and in October I was rear ended. Usually one of my first contacts at Mike Bromwell State Farm is Katie Bremwood. Just a phenomenal agent. Calm, knowledgeable, professional, thorough and believe it or not, always returns calls. Throughout each claim Katie would call to check in to see how everything was going and if there was anything I needed. I don’t know of any other insurance company that can say that about their employees. In closing I can’t say thank you enough to Katie Bremwood as well as Mike Bromwell State Farm in Lexington Kentucky. Katie is the agent you want on the other end of the phone when you contact your insurance company. Navigating the insurance world is confusing. Katie works hard to make that a seamless less stressful process. Thank you Mike Bromwell State Farm and team."
We responded:
"Thank you, Mark, for sharing your experience! We're grateful that our team in Lexington has been able to support you through such a challenging year. Katie’s dedication to providing clear, compassionate assistance truly shines through. We’re thrilled she made a difference in each claim and provided the reassurance and professionalism you needed. We appreciate your trust in our team and are here whenever you need us! – Mike Brownell State Farm Agent"
Clarence Rogers
November 12, 2024
5
out of
5
rating by Clarence Rogers
"Mason Fowler was very helpful and super Professional."
We responded:
"Thank you, Clarence! We're thrilled Mason provided helpful and professional service. We're always here to assist! - Mike"
Martin Almanza
November 8, 2024
4
out of
5
rating by Martin Almanza
"Fueron muy amables en ayudarme con mis cuotas para asegurar mis varros"
We responded:
"¡Gracias, Martin! Nos alegra saber que el equipo pudo ayudarte con tus cuotas de seguro para tus carros. Apreciamos tus palabras y estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros! - Mike Brownell State Farm Insurance Agent"
Caterin Flores Amaya
November 6, 2024
5
out of
5
rating by Caterin Flores Amaya
"Awesome service!!!💯💯💯"
We responded:
"Thank you, Caterin, we’re so glad to hear you had a great experience! If there is anything else we can do for you just let us know. – Mike Brownell State Farm Insurance Agent 😊💯"
Jeffrey Wolber
November 4, 2024
5
out of
5
rating by Jeffrey Wolber
"Very efficient and friendly staff. Affordable prices. I called as a new customer for auto insurance. A live staff member answered the phone, answered all of my questions thoroughly, and I was able to finalize my policy same day."
We responded:
"Thank you, Jeffrey! We’re so pleased to hear that our team provided efficient and friendly service. We're glad we could answer all your questions and help you get your policy finalized the same day. Welcome to the State Farm family!"
Christopher Honeycutt
October 31, 2024
5
out of
5
rating by Christopher Honeycutt
"Mason was eager to assist me. He provided fast and efficient service. Mason was honest and ensured that I was understanding of all that we discussed before moving forward. He was also cool to talk to which goes a long way."
We responded:
"Thank you, Christopher! We’re thrilled to hear Mason was able to make your experience smooth and enjoyable. It’s great to know his honesty and attention to detail made a difference. We’re always here for any questions or further assistance you need! - Mike Brownell State Farm Insurance Agent"
Lucas Miller
October 29, 2024
5
out of
5
rating by Lucas Miller
"I received a call from Maddie minutes after requesting info on line in a few short minutes she had me setup for home and 3 auto insurance policies that saved me over $200 a month total for more coverage than I previously had. I couldn’t ask for a better experience."
We responded:
"Thank you, Lucas! We're thrilled to hear Maddie was able to assist you so quickly and help you save on your home and auto coverage. Providing a smooth, helpful experience is our goal, and we're so glad we could deliver. Welcome to the family! - Mike Brownell State Farm Insurance Agent"
Stephen Cornett
October 29, 2024
5
out of
5
rating by Stephen Cornett
"I recently switched to Mike Brownell’s State Farm Insurance, and I couldn’t be happier! I want to give a huge shoutout to Katie for her exceptional service. She took the time to understand my needs and helped me save $79 a month compared to my previous insurance company. Her professionalism and knowledge made the process seamless. I highly recommend this agency for anyone looking for great rates and fantastic customer service!"
We responded:
"Thank you, Stephen! We’re thrilled to hear about your positive experience with Katie. It’s wonderful that she could help you save on your monthly insurance and make the switch smooth and stress-free. We appreciate your recommendation! - Mike Brownell State Farm Insurance Agent in Lexington"
Nick France
October 7, 2024
5
out of
5
rating by Nick France
"Got car insurance through Mason. He was very helpful and informative. Would recommend him to anyone looking for home or auto insurance."
We responded:
"Thank you, Nick! We're so glad to hear that Mason was helpful and informative in getting your car insurance set up. We appreciate your recommendation and are here whenever you need us! – Mike Brownell State Farm Insurance Agent in Lexington"
Jude W
September 10, 2024
5
out of
5
rating by Jude W
"I had my agent— Madison helped me with my auto insurance. She responded supper quickly and nicely.☺️"
We responded:
"Thank you so much, Jude! I’m glad to hear Madison was able to help you with your auto insurance and provide quick, friendly service. We appreciate your kind words and are here if you need anything else! - Mike Brownell State Farm Insurance Agent"
Jordan Fouts
August 27, 2024
5
out of
5
rating by Jordan Fouts
"I have found State Farm to be very easy to work with. Mason was very knowledgeable and transparent about costs, State Farm’s practices, and how their coverage intelligently saves me money. I appreciate not being sold to, but learning what best serves my family. I definitely recommend their services."
We responded:
"Thank you, Jordan, for your kind words! We’re delighted to hear that your experience with State Farm has been positive and that Mason was able to provide you with the knowledge and transparency you value. We always aim to serve our customers' interests, and it's great to know we’ve achieved that for your family. Your recommendation means a lot to us. If there's anything else we can do for you, please feel free to reach out! - Mike Brownell State Farm Insurance Agent in Lexington, KY"
Robert Phillips
August 27, 2024
5
out of
5
rating by Robert Phillips
"Mason Fowler was very nice to work with! Explained coverages well, very efficient, and talked to me about the importance of life insurance. Highly recommend!"
We responded:
"Robert, thank you for sharing your experience! It’s great to hear that Mason made everything clear and took the time to discuss life insurance with you. Thanks for the recommendation—don’t hesitate to reach out if you need anything else. -Mike Brownell State Farm Insurance Agent in Kentucky"
Trey Boggs
August 27, 2024
5
out of
5
rating by Trey Boggs
"Mason is the man! His name will be on the door somewhere, someday!"
We responded:
"Trey, thank you for your five-star review! Mason will be thrilled to hear this—he’s got a bright future ahead. We’re lucky to have him on the team. If there’s anything else you need, just let us know! -Mike Brownell State Farm Insurance Agent in Lexington"
Ariel Escalona
August 16, 2024
4
out of
5
rating by Ariel Escalona
"Muy buena atención al cliente y muy buen servicio, recomiendo a los hispanos parlantes la atención con taylor porque habla un poco español y es muy atenta"
We responded:
"¡Gracias por tu recomendación! Nos alegra saber que tuviste una buena experiencia con nuestro servicio. Taylor estará feliz de ayudarte siempre que lo necesites. ¡Estamos aquí para servirte! – Mike Brownell State Farm Insurance Agent"
Alexia Alsum
July 31, 2024
5
out of
5
rating by Alexia Alsum
"I have had great experiences with State Farm! Ask for Mason Fowler, he'll hook you up!"
We responded:
"Thank you, Alexia, for your positive feedback! We're thrilled to hear you've had great experiences with us. We'll be sure to pass along your kind words to Mason! Feel free to stop by our call if there is anything else we can do for you. – Mike Brownell State Farm Agent 😊"
Carol Johnston
July 29, 2024
1
out of
5
rating by Carol Johnston
"Does not return phone calls. Actually had the incorrect bank account listed on the auto deduct forms. Office staff seem clueless. Do not recommend."
We responded:
"Hi Carol, thank you for your feedback. We apologize for any inconvenience caused by the initial error which was corrected promptly as mentioned during the call. We understand you decided to partner with an office closer to your home, and we respect your decision. We're glad to have you as part of the State Farm family and wish you well with your new agent. "
Montserrat Esquivel
July 10, 2024
5
out of
5
rating by Montserrat Esquivel
"We’re so helpful and patient for my first time setting up renter’s insurance!"
We responded:
"Thank you for letting us know, Montserrat! Maddy was very happy to help you with your Renters Insurance. Please let us know if you have any questions or need anything else - Mike Brownell State Farm Agent "
Julie Harrington
July 3, 2024
5
out of
5
rating by Julie Harrington
"Mason was fantastic! He answered all of my questions, offered me insurance that was affordable and reliable. Thank you!!"
We responded:
"⭐ Thank you for your feedback, Julie! We're thrilled to hear that Mason provided fantastic service, answering all your questions and offering affordable and reliable insurance. If you need any further assistance, please don't hesitate to reach out. - Mike Brownell State Farm Insurance Agent"
Marysabel Echevarria
June 19, 2024
5
out of
5
rating by Marysabel Echevarria
"Maddie was super helpful in helping me with starting auto insurance for the first time. Answered all my questions and was very sweet. Highly recommend asking for Maddie if you need get started on some insurance."
We responded:
"Marysabel, thank you for sharing your experience with Maddie! We are really happy that we are able to help you with your insurance. Providing great service and helpful advice are extremely important to us at Mike Brownell State Farm. Please call, text or email our office when you have questions or need help with your insurance. Thank you! - Mike Brownell State Farm Agent"
Patrick Williams
June 14, 2024
5
out of
5
rating by Patrick Williams
"Mike Brownell State Farm Agency is excellent. Mike Brownell Account Representative was thorough, courteous, kind and considerate. I highly recommend Mike Brownell State Farm Agency.😃🇺🇸"
We responded:
"Thank you, Patrick, for your great review. We are happy to hear that you had a great experience with us. Your experience with Mike Brownell State Farm is very important to all of us. Please call, text or email us if you have any questions. Thank you! - Mike Brownell State Farm Agent"
Emma Minette
June 5, 2024
5
out of
5
rating by Emma Minette
"Maddy helped with my quote and insurance she was so kind helpful and sweet I highly recommend coming here for a solid price and great customer service! She was so efficient and even dealt with me changing dates rapidly. If you need insurance she is your gal!!!"
We responded:
"Thank you, Emma, for your wonderful review! We're delighted to hear that Maddy provided you with exceptional service and efficiency. Your recommendation means a lot to us. If you need anything in the future, we're here to help! – Mike Brownell State Farm Agent"
ToasterTom9737
May 20, 2024
5
out of
5
rating by ToasterTom9737
"Maddy Houston answered all of my questions as a first time home + auto insurance buyer. She was relatable and displayed excellent professionalism. My wife and I didn't end up going with State Farm as we found a better price elsewhere for our situation, but I wanted to leave this review as a testament to the service we received."
We responded:
"Thanks for your review! We're glad to hear Maddy provided excellent service and professionalism while answering all your questions. Although you found a better price elsewhere, we appreciate you taking the time to share your positive experience! If your situation changes in the future, we'd be happy to assist you again. - Mike Brownell State Farm Insurance Agent"
Colleen Steele
May 13, 2024
5
out of
5
rating by Colleen Steele
"One of my brothers did me a great service when he recommended Agent Mike Brownell for State Farm Insurance. Everyone in Mike's office is helpful, friendly, and most importantly, competent. I have absolute confidence in Mike Brownell for all of my insurance needs. Colleen Steele"
We responded:
"Colleen, thank you for sharing your experience! We're delighted that your brother recommended us to you, and that you've found our team to be helpful, friendly, and competent. Providing exceptional service and instilling confidence in our customers is our top priority. We appreciate your trust in us for all your insurance needs, and we look forward to continuing to serve you with excellence. If you ever have any questions or need assistance, please don't hesitate to reach out. - Mike Brownell State Farm Insurance Agent"
Taylor Elder
May 10, 2024
5
out of
5
rating by Taylor Elder
"We just bought our first brand new car and Mason was a huge help in getting a good deal on our insurance. He also helped us bundle renters insurance which sweetened the deal even more. The guy really knows his stuff!!!!!!!! If he didn’t already have a job, I would hire him. Give this man a raise! Thanks again mason, for getting us dealies on our wheelies."
We responded:
"Thank you so much for letting me know that Mason did such a great job helping you! He is a huge asset to Mike Brownell State Farm and we are so happy that you had a great experience with him and our office. Please contact our office if you have any questions or need any assistance in the future - Mike Brownell State Farm Agent Office "