State Farm® Insurance Agent Mike Brownell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gray McAlpine
May 13, 2025
5
out of
5
rating by Gray McAlpine
"Excellent customer service and quality of care! Katie has come through for me on numerous occasions to get me the help and information that I need. Could not recommend this place enough."
We responded:
"Thank you so much for your 5-star review! Katie does a fantastic job here and we appreciate your taking the time to tell us. Please call, text or email us anytime you need some help - Mike Brownell State Farm Agent"
Jennifer Gunn
April 24, 2025
5
out of
5
rating by Jennifer Gunn
"Cheapest car insurance around! And outstanding customer service! Katie has been able to get policies together for me in a matter of minutes at the end of the day, it's never a problem! Communication is super quick and easy, and Mike and Katie are super friendly. They say they are there like a good neighbor but honestly it's more Ike a good brother or sister State Farm is there!"
We responded:
"Thank you for the kind words, Jennifer! We appreciate hearing how happy you are with the service at Mike Brownell State Farm. Please call, text or email us if you need anything. "
Jesse Purvis
March 26, 2025
5
out of
5
rating by Jesse Purvis
"Mike made the experience super easy and quick. And explained every aspect of the policy."
We responded:
"Thank you for leaving a 5 star review, Jesse! We appreciate you taking the time to do that. We are happy to hear that your experience with us was quick and easy. Please let us know if there is anything else we can do for you - Mike Brownell State Farm Agent."
David Pierce
March 11, 2025
5
out of
5
rating by David Pierce
"Great staff. A group of people actually looking out for their customers."
We responded:
"Thank you, David! We appreciate your business and always happy to help you. Call us anytime! "
Jeanette Harrington
March 4, 2025
5
out of
5
rating by Jeanette Harrington
"Very friendly people, very informative. Mason is such a nice and kind person."
We responded:
"Thank you, Jeanette! 😊 We're so glad you had a friendly and informative experience! 💙 Mason truly is wonderful, and we appreciate your kind words. Let us know if we can help with anything else! 🙌✨"
Kandace Tolliver
March 3, 2025
5
out of
5
rating by Kandace Tolliver
"Katie is WONDERFUL! She answers my emails immediately and is always so willing to help us with anything we need even small questions that we could probably figure out on our own! Definitely recommend Mike and Katie!"
We responded:
"Thank you, Kandace! 😊💙 Katie truly is wonderful, and we're so glad she's been so helpful and responsive! 🚀✨ We appreciate your recommendation and are always here if you need anything! 🙌👏"
Jeannie Bottom Moberly
February 21, 2025
5
out of
5
rating by Jeannie Bottom Moberly
"Very nice and helpful."
We responded:
"Thank you, Jeannie! 😊 We're so glad to hear you had a great experience. Always here to help whenever you need us! 🙌💙"
Jennifer Krisco
February 19, 2025
5
out of
5
rating by Jennifer Krisco
"Mike and his team are the best! Whenever you have a question or need assistance, you can count on a real person to answer your call and help you out right away. Our family insures our cars and our home with his office, and have always been happy with our coverage. I highly recommend Mike's State Farm office for your insurance needs."
We responded:
"Thank you, Jennifer! 😊 We're so happy to hear that our team has been there for you every step of the way. Having real people ready to help makes all the difference! 🚗🏡💙 We truly appreciate your recommendation! 🙌✨"
Barbara Shears
February 17, 2025
5
out of
5
rating by Barbara Shears
"Mike and his team have a sharp eye on their clients needs. My first meeting with Mike was very productive. He took the time to get to know me and my needs and was able to make some great suggestions to tighten up coverage, having recently moved my plans from Ohio to KY. Very personable and professional."
We responded:
"Thank you, Barbara! 😊 We're so glad to hear that our team made your transition smooth and helped fine-tune your coverage. We appreciate your kind words and look forward to being here whenever you need us! 🚗🏡📋"
Eric Williams
February 13, 2025
5
out of
5
rating by Eric Williams
"Called about my policy & was immediately helped out with all my questions."
We responded:
"Thank you, Eric for your 5-star review! We are so glad we were able to help you with your policy and help you with your needs on the spot. We appreciate your business - Mike Brownell State Farm Agent."
Joshua Sykes
February 5, 2025
5
out of
5
rating by Joshua Sykes
"I was calling around getting quotes, and other places wanted an outrageous amount of money every month. I got connected with Mason at StateFarm, and he helped me out. I was in a bad mood after calling other places, but he brightened my day. I'm happy I didn't settle for another place. I'm grateful for StateFarm."
We responded:
"Thank you, Joshua! We’re so glad Mason could help you find the right coverage at the right price. We know shopping for insurance can be frustrating, so it’s great to hear that he made the process easier for you. We appreciate your trust in State Farm and look forward to being here for you whenever you need us! – Mike Brownell 😊🚗🏡"
Geoff Byrd
January 29, 2025
5
out of
5
rating by Geoff Byrd
"Fantastic People that look out for their clients. Couldn’t recommend them enough"
We responded:
"Hi Geoff, we really appreciate your kind words! It means a lot to us that you trust our team to look out for you. If you ever need anything, don’t hesitate to reach out! - Mike Brownell State Farm Insurance Agent"
Nick Whitt
January 27, 2025
5
out of
5
rating by Nick Whitt
"Madison was very helpful in answering questions and was very professional and pleasant to deal with !"
We responded:
"Thank you for your kind words, Nick! We're thrilled to hear that Madison was able to assist you so professionally and pleasantly. 😊 We're always here to help! – Mike Brownell State Farm Agent"
Steve D'Eufemia
January 9, 2025
5
out of
5
rating by Steve D'Eufemia
"Provide all the coverage I needed at a great value. Great Service!!!!"
We responded:
"Thank you, Steve, for your kind words! 🌟 We're so glad we could provide the coverage you needed at a great value. Your satisfaction is our top priority! Let us know if there's anything else we can assist you with. 😊"
Tiffany Murphy
December 21, 2024
5
out of
5
rating by Tiffany Murphy
"The best customer service I have ever experienced. We have been with this State Farm office with Mike Brownell for 17 years. We appreciate and have so much gratitude for the kindness of everyone at this office. Their knowledge has helped us with multiple situations over the years. They are always friendly and kind. I would recommend this office to anyone I know."
We responded:
"Thank you so much, Tiffany, for your heartfelt feedback! 🌟 We are incredibly grateful for your 17 years of loyalty and trust in our office. It’s our pleasure to assist you with kindness and knowledge through the years, and we’re thrilled to hear about your positive experiences. Your recommendation means the world to us, and we’re always here for you whenever you need us. 😊 "
Jordan Gamble
December 19, 2024
5
out of
5
rating by Jordan Gamble
"Great service ! Competent staff quick to act !Same day reply on rates at fair prices ! They are linked very well with home office and respond and take care of any issue and claims . Excellent network friendly uplifting staff and the office manager agent is always present not playing golf ! They return your calls promptly ! Service is key here ! Way above all agencies I’ve dealt with ! After hours service is amazing! You think these things don’t matter have two teenagers driving and have an issue !"
We responded:
"Hi Jordan, thank you for sharing your experience! We’re thrilled to hear that you appreciate our responsive service and dedication to taking care of your needs. Providing prompt and reliable support, especially for families like yours, is always our top priority. We’re grateful for your trust and kind words about our team and after-hours service!"
Bobbi Jo Wagner
December 13, 2024
5
out of
5
rating by Bobbi Jo Wagner
"I called and spoke with Mason. He worked with us and got us a great quote. He is very friendly and knowledgeable."
We responded:
"Thank you, Bobbi Jo! We're so glad Mason was able to help you with a great quote. We appreciate your kind words about his friendliness, and we are always happy to help. - Mike"
Teddy Emmerich
December 11, 2024
5
out of
5
rating by Teddy Emmerich
"Always there to help. Customer service is just what you need. Mike and Maddy have never let me down."
We responded:
"Thank you for the review, Teddy! We are always happy to help you. Call us anytime! - Mike "
cindy washington
December 6, 2024
5
out of
5
rating by cindy washington
"Great customer service! Maddy is exceptional!"
We responded:
"Thank you, Cindy, for your kind words! 🌟 We're thrilled to hear that Maddie provided exceptional service. We'll be sure to share your feedback with her—she'll be so happy to hear it! 😊"
Laura Adams
December 3, 2024
5
out of
5
rating by Laura Adams
"I called to get a quote because my previous insurer increased my amount to pay and I spoke with Maddy Houston and she was so exceptionally friendly and answered all of my questions and got me a great quote that fit my life so much better so I would and will be recommending this office to my friends and family. Thanks again Maddy!!! 🙂"
We responded:
"Thank you so much, Laura, for your kind words and recommendation! 😊 We're thrilled to hear that Maddy was able to assist you with finding a quote that better suits your needs. Your trust and support mean a lot to us, and we look forward to helping you, your friends, and your family in the future. Thanks again for choosing our office!"
gill hunter
November 27, 2024
5
out of
5
rating by gill hunter
"We’ve been with Mike Brownell State Farm for nearly 2 decades now. The friendly and helpful service and support simply can’t be beaten. Any day, and pretty much any time of day, we get responses and help. Mike is just great and any time Mason or Maddy pick up the phone we know we’re in great hands. I can’t recommend them more highly"
We responded:
"Thank you so much for the wonderful review, Gill! We truly appreciate your loyalty over the years and are thrilled to hear that our team provided you with exceptional service. We're always here to support you, and we look forward to continuing to serve you for many more years to come! - Mike"
Mark Walters
November 13, 2024
5
out of
5
rating by Mark Walters
"In the world of insurance our information highway is covered with stories of insurance companies failing customers. It could be years before you need to activate your insurance. Then when you do the experience is terrible. That would not be the case with Mike Brownell State Farm in Lexington Kentucky. Mike and his team are exactly what you want in insurance. In February of this year I lost my barn roof in a wind storm. In June my brand new vehicle was hit and in October I was rear ended. Usually one of my first contacts at Mike Bromwell State Farm is Katie Bremwood. Just a phenomenal agent. Calm, knowledgeable, professional, thorough and believe it or not, always returns calls. Throughout each claim Katie would call to check in to see how everything was going and if there was anything I needed. I don’t know of any other insurance company that can say that about their employees. In closing I can’t say thank you enough to Katie Bremwood as well as Mike Bromwell State Farm in Lexington Kentucky. Katie is the agent you want on the other end of the phone when you contact your insurance company. Navigating the insurance world is confusing. Katie works hard to make that a seamless less stressful process. Thank you Mike Bromwell State Farm and team."
We responded:
"Thank you, Mark, for sharing your experience! We're grateful that our team in Lexington has been able to support you through such a challenging year. Katie’s dedication to providing clear, compassionate assistance truly shines through. We’re thrilled she made a difference in each claim and provided the reassurance and professionalism you needed. We appreciate your trust in our team and are here whenever you need us! – Mike Brownell State Farm Agent"
Clarence Rogers
November 12, 2024
5
out of
5
rating by Clarence Rogers
"Mason Fowler was very helpful and super Professional."
We responded:
"Thank you, Clarence! We're thrilled Mason provided helpful and professional service. We're always here to assist! - Mike"
Martin Almanza
November 8, 2024
4
out of
5
rating by Martin Almanza
"Fueron muy amables en ayudarme con mis cuotas para asegurar mis varros"
We responded:
"¡Gracias, Martin! Nos alegra saber que el equipo pudo ayudarte con tus cuotas de seguro para tus carros. Apreciamos tus palabras y estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros! - Mike Brownell State Farm Insurance Agent"
Caterin Flores Amaya
November 6, 2024
5
out of
5
rating by Caterin Flores Amaya
"Awesome service!!!💯💯💯"
We responded:
"Thank you, Caterin, we’re so glad to hear you had a great experience! If there is anything else we can do for you just let us know. – Mike Brownell State Farm Insurance Agent 😊💯"