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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jane Meadows

May 12, 2023

5  out of  5 rating by Jane Meadows
"Mason is the best. He made everything so simple and easy. He was patient with all my questions and got me a great deal on car insurance."

Anna Karnaukhov

May 8, 2023

5  out of  5 rating by Anna Karnaukhov
"Ok, here’s my review on Mikes Brownells State Farm office. I have been with them for some years now. Great rates. Mike is a pleasant person to have your vehicles to ensure with. I got to tell you they have wonderful employees working at this location especially an awesome person named Mason. He is really easy to work with. He will do the job for you so quickly and easily! I have added and took off many vehicles with him and he does it in no time. Also went through a wreck claim with him, gotta say it was such an easy process! I rarely write Google reviews but if it’s a great restaurant, an awesome place, an amazing salon or an insurance office that is really good then I don’t mind sharing so someone else can enjoy."

Walker Deering

April 28, 2023

5  out of  5 rating by Walker Deering
"Jacob was wonderful to work with. Professional and knowledgeable. If you're in the market for insurance, I highly recommend the team at the Mike Brownell State Farm office."

Trey Rhinehimer

April 27, 2023

5  out of  5 rating by Trey Rhinehimer
"Jacob was very helpful, A++ customer service. Got me set up quick, hassle free. Down to earth guys. I highly recommend this establishment for any insurance needs."

Gail Carroll

April 18, 2023

5  out of  5 rating by Gail Carroll
"Jacob was very knowledgeable about the insurance I needed a quote for. He was patient with my questions and concerns. I would recommend this particular State Farm agency. The people are very helpful."

Ryan W.

March 23, 2023

5  out of  5 rating by Ryan W.
"Adam C. was excellent in helping my wife and I decide an insurance policy that fit our needs with a new baby on the way. He was clear, concise and professional. If you need any help with auto/home/life or any coverage, go see Adam."

Santiago Ayala

March 23, 2023

5  out of  5 rating by Santiago Ayala
"Adam couch has been my agent for my car, renters insurance, and another vehicle mine. He has always been professional, courteous, and always resolve all of my issues. I gave him all the praise. Thank you this is why I stay with this branch. -Cole Brown"

Jordan Alexander

March 12, 2023

1  out of  5 rating by Jordan Alexander
"having to change my review. The agent i worked with was young and hungry and did great at first. but then when it came to canceling my plan due to financial difficulties and a lost vehicle suddenlu the whole office becomes unreachable...."

Nicholas Barnes

March 7, 2023

5  out of  5 rating by Nicholas Barnes
"If I could give 10 stars I would. Mason was hands-down the most professional insurance agent I have ever worked with in my life. His knowledge was next level and you could feel his sincerity seeping through the phone. Mason's passion for helping me and my wife made me feel very comfortable with switching insurance providers, it was almost as if I was talking to a family member. If you are looking for insurance of any kind please contact Mason and he will help you out!"


March 1, 2023

5  out of  5 rating by SappAttack
"Polite, friendly, and very helpful"

Kayla Skaggs

February 24, 2023

5  out of  5 rating by Kayla Skaggs
"I have had policies with Mike Brownell since 2017 and will continue to use their services! It is always top notch customer service every time I need to contact them. Mason is a constant help adding our policies, making sure we are covered, and helping us to understand the ins and outs of what we have and may need. It is very nice knowing we talk to the same person each time and he knows our history."

Olivia Boggs

February 24, 2023

5  out of  5 rating by Olivia Boggs
"I have been insurance quote shopping for additional life policies and other policies to compare with what my job provides us with. I reached out and spoke with Adam and he was super helpful and explained everything I needed to know about each policy and the benefits. He responded to my questions in a timely manner and was able to answer anything I asked about."


February 10, 2023

5  out of  5 rating by Dacey
"Mason and the Brownell team are awesome!! It is comforting to know I have someone local I can count on anytime. For personable and fast service, I highly recommend this office for your insurance needs!"


February 3, 2023

5  out of  5 rating by Jake
"I’ve had a great experience with this office. Jacob Carroll especially is super knowledgeable and goes above and beyond in making sure I am well taken care of with my vehicles insurance. He is always quick and sends my information to my email right away, without having to ask 2 or 3 times like my past insurance agent. He really is… “Jake from State Farm.”"

Mandy Humston

February 3, 2023

5  out of  5 rating by Mandy Humston
"I have been a client with Mike Brownell for years! He and his staff are incredibly knowledgeable and helpful! I always get a quick response!!"

Keisha Cunningham

February 2, 2023

5  out of  5 rating by Keisha Cunningham
"Working with Mason Fowler has always been a pleasure. He makes things smooth, easy and always looking for ways to give us the best deal. Thank you Mason : )"


January 27, 2023

5  out of  5 rating by TheArtistGrimm
"Very helpful and knowledgeable staff. Great coverage! Katie is awesome!"

Emily Prantzalos

January 20, 2023

5  out of  5 rating by Emily Prantzalos
"Mason Fowler is great, he's always friendly, very professional, and willing to help in any way he can. Highly recommend doing business with this office."

Stephen Martyn

December 9, 2022

5  out of  5 rating by Stephen Martyn
"Mason Fowler spent hours with me this week. He helped me review what was lacking in my old policies and then got me set up with State Farm in what I consider to be much better policies. He was patient with me and highly competent in his work. He actually helped me to see a dangerous omission in my old policies that has now been corrected. Thank you Mason. You are a Godsend!"

Larry Hancock

November 23, 2022

5  out of  5 rating by Larry Hancock
"I have used State Farm for over 40 years, ending with Mike Brownell's office over the past 10+. All employees over the years as Mike has grown the company have been excellent and have given me excellent advise. The only reason I am moving on is moving out west. I can only hope can find as good a company as they have been in the past."

Johnson Garrison

October 18, 2022

5  out of  5 rating by Johnson Garrison
"great group of folks providing great care for the community."

Tyler Alexander

October 7, 2022

5  out of  5 rating by Tyler Alexander
"Adam Couch is the best gosh darn salesman and insurance helper I’ve ever seen. That man was bending over backwards for me to get a quote and answered any questions I ever had about insurance. He wakes up every morning excellent. Ain’t nobody better at the insurance game than him."

Heath Burton

October 7, 2022

5  out of  5 rating by Heath Burton
"I got call from Adam couch I believe last week about my home insurance. He was really nice and we had a great conversation and convinced me to come on in and get the ball rolling. There was another gentleman there as well I think his name was jacob who was also very nice and very helpful while me and Adam were discussing my new plan. Overall, I would recommend them if you need anything done. They really seem to care about your wellbeing."

Amy Taylor

October 7, 2022

5  out of  5 rating by Amy Taylor
"This location is great! Adam, , was so very helpful. I’m a recent college graduate and am starting to figure out the ways of insurance. He helped me answer my lengthy list of questions, and made the billing and payment process very easy. I am a lot less stressed about everything now :) 10/10 would recommend this company, and hope you get to work with Adam!"

Jennifer Lakes

October 7, 2022

5  out of  5 rating by Jennifer Lakes
"I have been very satisfied with the service that Mike and his staff have provided."