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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Gibson

Amanda Gibson

August 14, 2025

5  out of  5
rating by Amanda Gibson
"Wonderful, easy experience working with Justin Brownell to obtain car insurance on my new car with an amazingly reasonable price. Highly recommend!"
We responded:
"Thank you for the 5 Star review, Amanda! We are happy to hear that you had a great experience with our office and specifically working with Justin. Please call, text or email us if you have any questions or need anything - Mike Brownell State Farm Agent."
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Casey Mcdavid

August 13, 2025

5  out of  5
rating by Casey Mcdavid
"Katie was great she went the extra mile to help me get the rate I needed!"
We responded:
"Thank you, Casey! Katie and all of us at Mike Brownell State Farm really appreciate you taking the time to recognize her. It is great to hear that you are happy with our service and rate for your insurance. Please let us know if you need anything - Mike Brownell State Farm Agent."
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Janice Hocker

August 7, 2025

5  out of  5
rating by Janice Hocker
"Justin worked with me and was fantastic. He has a very pleasant voice and personality. Very knowledgeable and professional regarding all aspects of business. Definitely a people person 😊"
We responded:
"Thank you for your outstanding review, Janice! We are happy to hear that you had a great experience with Justin. We will pass this on to him immediately. Please call, text or email us if you have any questions or need anything - Mike Brownell State Farm Agent."
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Robert “Lawrence of Arabia” Lawrence

August 6, 2025

5  out of  5
rating by Robert “Lawrence of Arabia” Lawrence
"Justin was very helpful! I got the exact amount auto and rental coverage I wanted and he got it to me cheaper than the online quote! I cannot recommend him enough!"
We responded:
"Thank you, Robert! We are happy that Justin was able to help you with your auto and renter's insurance. Thank you for your recommendation! "
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Hannah Varel

July 30, 2025

5  out of  5
rating by Hannah Varel
"Mike was amazing during our first home purchase - he walked us through every step up of the way and helped bundle our auto and home insurance. Highly recommend!"
We responded:
"Thank you for the 5-star review Hannah! Congratulations on your first home! 🏡 We have enjoyed working with you and look forward to helping you in the future. Please call, text or email our office when you need something - Mike Brownell State Farm Agent."
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Emily Ash

July 23, 2025

5  out of  5
rating by Emily Ash
"Mason Fowler was very helpful when insuring my townhouse, and took care to add my cars to my policy when I was ready. He has been responsive, professional, and extremely patient answering my questions. I would highly recommend him to anyone looking for an insurance agent!"
We responded:
"Thank you for the 5-star review! We appreciate you recognizing Mason for being so helpful. Please call or text us anytime you have questions or need help with anything - Mike Brownell State Farm Agent. "
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Christian Gieseking

June 19, 2025

5  out of  5
rating by Christian Gieseking
"Katie is a complete professional I’ve never had anyone explain to me coverages as well as she did. Katie made this process seem so fast and easy. I will definitely be telling my friends and family about this office."
We responded:
"Hey Christian, thank you for leaving a 5-star review! We really appreciate your feedback about working with Katie. Our goal is to always make the process fast and easy, so I am glad to hear that's how it went for you. If there's anything else we can do for you, please let us know - Mike Brownell State Farm Agent. "
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James Burton

June 6, 2025

5  out of  5
rating by James Burton
"Extremely helpful and lowest price around!!"
We responded:
"Thank you for taking the time to give us a 5-star review, James! We are happy to help you. Please call, text or email our office any time you need assistance or have questions. Thank you from Mike Brownell State Farm."
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Tim Johnson

June 5, 2025

5  out of  5
rating by Tim Johnson
"Very helpful. Very informative."
We responded:
"Thank you, Tim! We really appreciate your review. Please let us know if you need anything - Mike Brownell State Farm."
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Gray McAlpine

May 13, 2025

5  out of  5
rating by Gray McAlpine
"Excellent customer service and quality of care! Katie has come through for me on numerous occasions to get me the help and information that I need. Could not recommend this place enough."
We responded:
"Thank you so much for your 5-star review! Katie does a fantastic job here and we appreciate your taking the time to tell us. Please call, text or email us anytime you need some help - Mike Brownell State Farm Agent"
Profile photo of Jennifer Gunn

Jennifer Gunn

April 24, 2025

5  out of  5
rating by Jennifer Gunn
"Cheapest car insurance around! And outstanding customer service! Katie has been able to get policies together for me in a matter of minutes at the end of the day, it's never a problem! Communication is super quick and easy, and Mike and Katie are super friendly. They say they are there like a good neighbor but honestly it's more Ike a good brother or sister State Farm is there!"
We responded:
"Thank you for the kind words, Jennifer! We appreciate hearing how happy you are with the service at Mike Brownell State Farm. Please call, text or email us if you need anything. "
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Jesse Purvis

March 26, 2025

5  out of  5
rating by Jesse Purvis
"Mike made the experience super easy and quick. And explained every aspect of the policy."
We responded:
"Thank you for leaving a 5 star review, Jesse! We appreciate you taking the time to do that. We are happy to hear that your experience with us was quick and easy. Please let us know if there is anything else we can do for you - Mike Brownell State Farm Agent."
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David Pierce

March 11, 2025

5  out of  5
rating by David Pierce
"Great staff. A group of people actually looking out for their customers."
We responded:
"Thank you, David! We appreciate your business and always happy to help you. Call us anytime! "
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Jeanette Harrington

March 4, 2025

5  out of  5
rating by Jeanette Harrington
"Very friendly people, very informative. Mason is such a nice and kind person."
We responded:
"Thank you, Jeanette! 😊 We're so glad you had a friendly and informative experience! 💙 Mason truly is wonderful, and we appreciate your kind words. Let us know if we can help with anything else! 🙌✨"
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Kandace Tolliver

March 3, 2025

5  out of  5
rating by Kandace Tolliver
"Katie is WONDERFUL! She answers my emails immediately and is always so willing to help us with anything we need even small questions that we could probably figure out on our own! Definitely recommend Mike and Katie!"
We responded:
"Thank you, Kandace! 😊💙 Katie truly is wonderful, and we're so glad she's been so helpful and responsive! 🚀✨ We appreciate your recommendation and are always here if you need anything! 🙌👏"
Profile photo of Jeannie Bottom Moberly

Jeannie Bottom Moberly

February 21, 2025

5  out of  5
rating by Jeannie Bottom Moberly
"Very nice and helpful."
We responded:
"Thank you, Jeannie! 😊 We're so glad to hear you had a great experience. Always here to help whenever you need us! 🙌💙"
Profile photo of Jennifer Krisco

Jennifer Krisco

February 19, 2025

5  out of  5
rating by Jennifer Krisco
"Mike and his team are the best! Whenever you have a question or need assistance, you can count on a real person to answer your call and help you out right away. Our family insures our cars and our home with his office, and have always been happy with our coverage. I highly recommend Mike's State Farm office for your insurance needs."
We responded:
"Thank you, Jennifer! 😊 We're so happy to hear that our team has been there for you every step of the way. Having real people ready to help makes all the difference! 🚗🏡💙 We truly appreciate your recommendation! 🙌✨"
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Barbara Shears

February 17, 2025

5  out of  5
rating by Barbara Shears
"Mike and his team have a sharp eye on their clients needs. My first meeting with Mike was very productive. He took the time to get to know me and my needs and was able to make some great suggestions to tighten up coverage, having recently moved my plans from Ohio to KY. Very personable and professional."
We responded:
"Thank you, Barbara! 😊 We're so glad to hear that our team made your transition smooth and helped fine-tune your coverage. We appreciate your kind words and look forward to being here whenever you need us! 🚗🏡📋"
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Eric Williams

February 13, 2025

5  out of  5
rating by Eric Williams
"Called about my policy & was immediately helped out with all my questions."
We responded:
"Thank you, Eric for your 5-star review! We are so glad we were able to help you with your policy and help you with your needs on the spot. We appreciate your business - Mike Brownell State Farm Agent."
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Joshua Sykes

February 5, 2025

5  out of  5
rating by Joshua Sykes
"I was calling around getting quotes, and other places wanted an outrageous amount of money every month. I got connected with Mason at StateFarm, and he helped me out. I was in a bad mood after calling other places, but he brightened my day. I'm happy I didn't settle for another place. I'm grateful for StateFarm."
We responded:
"Thank you, Joshua! We’re so glad Mason could help you find the right coverage at the right price. We know shopping for insurance can be frustrating, so it’s great to hear that he made the process easier for you. We appreciate your trust in State Farm and look forward to being here for you whenever you need us! – Mike Brownell 😊🚗🏡"
Profile photo of Geoff Byrd

Geoff Byrd

January 29, 2025

5  out of  5
rating by Geoff Byrd
"Fantastic People that look out for their clients. Couldn’t recommend them enough"
We responded:
"Hi Geoff, we really appreciate your kind words! It means a lot to us that you trust our team to look out for you. If you ever need anything, don’t hesitate to reach out! - Mike Brownell State Farm Insurance Agent"
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Nick Whitt

January 27, 2025

5  out of  5
rating by Nick Whitt
"Madison was very helpful in answering questions and was very professional and pleasant to deal with !"
We responded:
"Thank you for your kind words, Nick! We're thrilled to hear that Madison was able to assist you so professionally and pleasantly. 😊 We're always here to help! – Mike Brownell State Farm Agent"
Profile photo of Steve D'Eufemia

Steve D'Eufemia

January 9, 2025

5  out of  5
rating by Steve D'Eufemia
"Provide all the coverage I needed at a great value. Great Service!!!!"
We responded:
"Thank you, Steve, for your kind words! 🌟 We're so glad we could provide the coverage you needed at a great value. Your satisfaction is our top priority! Let us know if there's anything else we can assist you with. 😊"
Profile photo of Tiffany Murphy

Tiffany Murphy

December 21, 2024

5  out of  5
rating by Tiffany Murphy
"The best customer service I have ever experienced. We have been with this State Farm office with Mike Brownell for 17 years. We appreciate and have so much gratitude for the kindness of everyone at this office. Their knowledge has helped us with multiple situations over the years. They are always friendly and kind. I would recommend this office to anyone I know."
We responded:
"Thank you so much, Tiffany, for your heartfelt feedback! 🌟 We are incredibly grateful for your 17 years of loyalty and trust in our office. It’s our pleasure to assist you with kindness and knowledge through the years, and we’re thrilled to hear about your positive experiences. Your recommendation means the world to us, and we’re always here for you whenever you need us. 😊 "
Profile photo of Jordan Gamble

Jordan Gamble

December 19, 2024

5  out of  5
rating by Jordan Gamble
"Great service ! Competent staff quick to act !Same day reply on rates at fair prices ! They are linked very well with home office and respond and take care of any issue and claims . Excellent network friendly uplifting staff and the office manager agent is always present not playing golf ! They return your calls promptly ! Service is key here ! Way above all agencies I’ve dealt with ! After hours service is amazing! You think these things don’t matter have two teenagers driving and have an issue !"
We responded:
"Hi Jordan, thank you for sharing your experience! We’re thrilled to hear that you appreciate our responsive service and dedication to taking care of your needs. Providing prompt and reliable support, especially for families like yours, is always our top priority. We’re grateful for your trust and kind words about our team and after-hours service!"